THANK YOU FOR SHOPPING AT GARÐR!
We appreciate your business and want to ensure you have a smooth and enjoyable shopping experience. This shipping policy outlines the details regarding order processing, shipping methods, and delivery times.
SHIPPING POLICY
Order Processing:
-
Orders are typically processed and shipped within 1-2 business days of being placed.
-
You will receive a confirmation email with tracking information once your order ships.
Shipping Methods & Rates:
We offer several shipping methods for various markets we ship to. Rates are calculated according to how much you purchase and where we ship to as follows:
SINGAPORE
For orders from S$0 to S$50 we charge S$5 for shipping. All orders over S$50 enjoys free shipping.
MALAYSIA
For all orders up to S$50 value, we charge S$10 for shipping. All orders over S$50 enjoys free shipping.
USA
For all orders under 1kg, we charge S$50 for shipping. For orders above 1kg in weight, we charge S$75. All orders over S$200 enjoys free shipping.
EU & EEA
For orders from S$0 to S$150 we charge S$30 for shipping. All orders over S$150 enjoys free shipping.
All orders up to S$100 we charge S$25 for shipping. All orders over S$100 enjoys free shipping. We ship to, UAE, Japan, Korea, Thailand, Taiwan
and Hong Kong.
ASIA
Additional Information:
-
We are not responsible for any delays caused by customs clearance or unforeseen circumstances beyond our control.
-
Any applicable duties or import taxes will be the responsibility of the customer.
-
For orders exceeding a certain amount (specify amount), we may offer free shipping within Singapore.
Tracking Your Order:
You will receive a shipping confirmation email with a tracking number once your order is shipped. You can use this number to track the progress of your delivery on the carrier's website.
Contact Us:
If you have any questions regarding our shipping policy, please don't hesitate to contact us at askus@gardr.shop or through our contact form.
We strive to provide exceptional customer service and ensure a fast and efficient shipping experience. Thank you for choosing GARÐR Skincare!
RETURN & EXCHANGE POLICY
We offer full refunds for opened or unopened, unused skincare products within 14 days of purchase if you are unhappy with the product or experience allergic reactions.
Products must be returned in their original packaging, with all tags and labels attached.We cannot accept returns of products that has expired or have been damaged due to customer negligence.
How to Return:
To initiate a return, please contact us by email askus@gardr.shop. We will provide you with a return authorization number (RAN) and instructions on how to return the product.